Terms & Conditions, Refund Policy, Pricing & Promotion Policy.
Business Advisory & Consulting Services (BACS) Ltd's Terms of Service
Welcome to inboxconsultancy.com.
The following terms of service (these ), govern your access to and use of the inboxconsultancy website and mobile application, including any content, functionality and services offered on or through www.inboxconsultancy.com . Business Advisory & Consulting Services (BACS) Ltd is referred hereto as or and or means you as an user of the Site.
This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the inboxconsultancy services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.
Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.
The original language of these Terms of Service, as well as all other texts throughout the Site, is English. inboxconsultancy can makes available this translation for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.
are users who purchase services oninboxconsultancy.
is a collaborative Buyer account, created via inboxconsultancy Business, as detailed on inboxconsultancy Business Terms of Service (available here).
is any user that is invited or uses a Business Account.
are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.
are requests made by a Buyer to receive a Custom Offer from a Seller.
are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.
allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.
is where the Seller can describe their Gig and the Gig’s terms, and the Buyer can purchase the Gig and create an order.
are services offered on inboxconsultancy.
is where Buyers and Sellers communicate with each other in connection with an ordered Gig.
are the formal agreements between a Buyer and Seller after a purchase was made from the Seller’s Gig Page.
are users who offer and perform services through Gigs or through the Logo Maker on inboxconsultancy.
Overview (Main terms)
§ Only registered users may buy and sell on inboxconsultancy. Registration is free. In registering for an account, you agree to provide us with accurate, complete and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.
§ Gigs on inboxconsultancy may be offered at a base starting price of $5. Some Gigs are offered at a base price of more than $5 as determined by the Seller.
§ Buyers pay inboxconsultancy in advance to create an order (see Payment Terms).
§ Orders are purchased through the Order button found on a Seller’s Gig page or through a Custom Offer.
§ For fees and payments please read the Payment Terms
§ Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status.
§ Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through Gig Extras, or selling their Gig in multiples.
§ Users may not offer or accept payments using any method other than placing an order through inboxconsultancy.com.
§ When purchasing a Gig, Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their Gig page.
§ inboxconsultancy retains the right to use all published delivered works and Logo Designs for inboxconsultancy marketing and promotion purposes.
§ Users undertake to comply with inboxconsultancy’s Community Standards, which are a set of behavior rules and guidelines, applicable to the inboxconsultancy community and marketplace in addition to these Terms of Service, as updated from time to time.
§ Inboxconsultancy offers its users the Logo Maker, which allows certain Sellers to offer various original logo designs for Buyers to adjust and customize per their own specific needs, using special automated design tools. Through the Logo Maker, Buyers purchase full commercial use rights to the Logo Design embedded with their brand name.
§ Sellers create Gigs on Inboxconsultancy to allow Buyers to purchase their services.
§ Sellers may also offer Custom Offers to Buyers in addition to their Gigs.
§ Each Gig you sell and successfully complete, accredits your account with a revenue equal to 80% of the purchase amount.
§ Inboxconsultancy accredits Sellers once an order is completed. See our "Orders" section below for a definition of a completed order.
§ For more information about receiving payments, fees and taxes see the Payment Terms.
§ Sellers may not promote their Gigs or any Inboxconsultancy content via the Google Ads platform.
§ The Seller's rating is calculated based on the order reviews posted by Buyers or Business Account Team Members. High ratings allow Sellers to obtain advanced Seller levels (see Levels below). In certain cases, exceedingly low ratings may lead to the suspension of the Seller’s account.
§ For security concerns, Inboxconsultancy may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple Inboxconsultancy accounts to a single withdrawal provider.
§ Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.
§ Sellers are allowed to post a select amount of active Gigs based on their Level status.
§ 7 Gigs for Sellers without a Level status.
§ 10 Gigs for Level 1 Sellers.
§ 20 Gigs for Level 2 Sellers.
§ 30 Gigs for Top Rated Sellers.
§ Gigs created on Inboxconsultancy are User Generated Content.
§ Gigs and/or users may be removed by Inboxconsultancy from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:
§ Illegal or Fraudulent services
§ Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here
§ Adult oriented services, Pornographic, Inappropriate/Obscene
§ Intentional copies of Gigs
§ Spam, nonsense, or violent or deceptive Gigs
§ Gigs misleading to Buyers or others
§ Reselling of regulated goods
§ Offering to prepare academic works on behalf of Buyers
§ Exceedingly low quality Gigs
§ Promoting Inboxconsultancy and/or Inboxconsultancy Gigs through activities that are prohibited by any laws, regulations, and/or third parties' terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.
§ Gigs that are removed for violations mentioned above, may result in the suspension of the Seller’s account.
§ Gigs that are removed for violations are not eligible to be restored or edited.
§ Gigs may be removed from our Search feature due to poor performance and/or user misconduct.
§ Gigs may include pre-approved website URLs contained within the Gig description and requirements box. Gigs containing websites promoting content, which violates Inboxconsultancy’s Terms of Service and/or our Community Standards, will be removed.
§ Gigs are required to have an appropriate Gig image related to the service offered. An option to upload two additional Gig images are available to all Sellers. Sellers must deliver the same quality of service as shown on their Gig images. Recurring deliveries that don’t match the quality shown on the Gig images may lead to the Seller’s account losing Seller status or becoming permanently disabled.
§ Gigs may contain an approved Gig Video uploaded through the Gig management tools available on Inboxconsultancy.
§ Statements on the Gig Page that undermine or circumvent these Terms of Service is prohibited.
§ Eligible Gigs in select Categories may set up Gig Packages to offer their services in structured formats with multiple price points for the selected Gig.
§ Certain categories are available only to Pro Sellers to create Gigs. If you are not a Pro Seller, creating a Gig for services available to Pro only may result in removal of your Gig.
§ Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.
§ Gig Extras may be removed for violations of our Terms of Service and/or our Community Standards. For specific terms, please see the Gigs section above for a list of services that violate our Terms of Service. Gigs are subject to be removed due to violations found in Gig Extras.
§ The amount of Gig Extras, which can be offered, and the price for each Gig Extra, is based on your Seller Level. More information surrounding your accounts eligibility for Gig Extras can be found here.
§ Services offered through Gig Extras must be related to the base service and part of the deliverables on the Order.
§ Gig Extras may cover different categories of services that are components to a higher quality delivered service.
§ Sellers have the option to extend the duration of an Order for each Gig Extra that is added to the Order. This is to cover the time needed to complete the extra service.
Inboxconsultancy is all about helping Sellers leverage their skills. We seek to empower top performing Sellers with helpful tools to grow their business. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Inboxconsultancy may reward them with new statuses, special opportunities, benefits, and tools that come with it.
§ Inboxconsultancy Sellers can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found here.
§ Advancement in
Last update: March 10, 2021
The short version
– When you register to the Site, use it, complete forms, or register to our affiliate or influencer or similar program, we collect the personal information provided by you. We also collect information about your communications with Inboxconsultancy as well as communication with other users of Inboxconsultancy. In addition, we collect information while you access, browse, view or otherwise use the Site.
? - You directly provide us with most of the information we collect. We also collect technical information indirectly and automatically through our systems. We also collect information from third party vendors and/or other commercially available sources.
– We use personal information to provide you with quality service and security, to operate the Site and to perform our obligations to you; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site and Inboxconsultancy marketplace; to comply with lawful requests by public authorities and to comply with applicable laws and regulations.
– We will keep personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time.
- Our Site is not intended for children under 13 years of age and we do not knowingly collect personal information from children under 18.
– We share personal information with third parties in order to operate the Site, provide our services to you, fulfil obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements and illegal activities.
- Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel.
– Our Site does not respond to Do Not Track signals.
- the Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of Inboxconsultancy and are not subject to this Policy.
– We take great care in maintaining the security of the Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures.
– We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.
- You can exercise your rights over your personal information, by opening a Customer Relations ticket. If you do not have an active Inboxconsultancy account, please contact us at firstname.lastname@example.org . More details about the rights applicable to you are in the long version of the Policy.
The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookies (no, you can’t eat it) and more in the long version of our Policy below.
The longer version
Inboxconsultancy is committed to protect the personal information of its users - buyers, sellers, collaborators and other visitors browsing the Site () as well as affiliates, influencers and other collaborators interacting with Inboxconsultancy. We believe that you have a right to know our practices regarding the information we collect when you visit and/or use the Site. This Policy explains our privacy practices for the Site and services provided by Inboxconsultancy as well as privacy practices that apply to affiliates, influencers and other collaborators who are individuals. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a Inboxconsultancy account and/or using it as a collaborator to share comments on a specific project and/or registering to our affiliate or influencer or similar program, you agree to the terms and conditions of this Policy, including to our collection, use, disclosure, processing and retention of personal information. You can also learn how to limit sharing of information in this Policy.
Information We Collect
When you register to the Site, use it, complete forms, or use it as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address or billing information, telephone number or other contact details, financial information (such as payment method and credit card number), taxpayer information and forms, details about other social networks linked accounts, details about your listed gigs, purchases, education, profession and expertise, and additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws and as detailed in our Seller Help Center at “Verifying Your Identity”). We also collect information about your communications with Inboxconsultancy as well as communication with other users of Inboxconsultancy.
We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content or behaviour. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.
Additionally, in order to improve your online experience at Inboxconsultancy, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.
Once you register, your username, country, and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, Gig information, ratings, and additional information you may choose to add to your profile. We also offer you the opportunity to participate and post content publicly in forums, blogs and on other similar features. Please be aware that certain information, such as your user name and profile, together with the content uploaded by you, will be publicly displayed when you use such features.
How Do We Collect Information?
- You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, linking to your Inboxconsultancy account accounts of other social networks (please also see the External Links section below), completing application forms, skill tests and customer surveys (if any) as well as by posting and sharing additional information voluntarily. This can include information about sellers and their Gigs, education and profession, sharing of portfolio, ratings and feedbacks by buyers and anything you choose to add to your user profile.
- We receive information from third party vendors and/or other commercially available sources, such as:
How Do We Use The Information Collected?
Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the basis that:
We will use your personal information for the following purposes:
We will ask for your consent before using information for a purpose other than those set out in this Policy.
How Long Do We Keep Personal Information?
We apply a general rule of keeping personal information only for as long as is required to fulfill the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:
Children Under the Age of 18
Our Site is not intended for children under 18 years of age. No one under age 18 should provide any personal information to or on the Site. We do not knowingly collect personal information from children under 18. Parents and guardians should at all times supervise their children's activities. If we learn we have collected or received personal information from a child under 18, we will delete that personal information. If you believe we might have any information from or about a child under 18, please contact us at email@example.com .
Sharing Personal Information with Third Parties
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
We share your personal information with third parties as detailed below:
Please note, your profile information and additional information regarding your activity (including Gigs, reviews, posts on our forum, etc.) is made public and is visible to all Users of the Site. When you publish your information and/or share your data with other Inboxconsultancy Users, you do so at your own risk.
If you choose to share personal information with other users, including Sellers providing you a service via Inboxconsultancy, such personal information is shared with other users as separate controllers. While Inboxconsultancy strives to protect your privacy and our Terms of Service require our Users to keep the information shared with them confidential, Inboxconsultancy cannot ensure that all Users will do so and it is your responsibility to ensure that other users will comply with your standards.
Where We Store Your Personal Information
Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel, whose laws may differ from the jurisdiction in which you live. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.
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